FREQUENTLY ASKED QUESTIONS
Welcome to Till Roll World! Here are some frequently asked questions to help you understand our products and services better.
We hope these FAQs have been helpful. If you have any other questions or need further assistance, feel free to reach out to us.
Ordering Process
How can I place an order for Till Rolls?
- You can place an order directly through our website. Simply navigate to the product page, select the quantity and specifications, and click on the "Add to Cart" button. Follow the prompts to complete your purchase.
Can I place a bulk order for Till Rolls?
- Yes, we accommodate bulk orders. Please reach out to our customer service team for assistance with large quantity orders.
Do you offer custom printing on Till Rolls?
- Yes, we fulfil custom printing on Till Rolls. We provide a wide range of custom work and Till Rolls to meet your needs. Please contact our customer service team via email or phone to discuss your needs in further detail.
Product Information
What types of Till Rolls do you offer?
- We offer a variety of Till Rolls including thermal paper rolls, bond paper rolls, and multi-ply carbonless rolls suitable for different types of POS systems and cash registers.
Are your Till Rolls compatible with my POS system?
- Our Till Rolls are designed to be compatible with most POS systems and cash registers. If you have any specific compatibility concerns, feel free to contact our support team for assistance.
What are the standard sizes of Till Rolls available?
- Our Till Rolls come in various standard sizes such as 80mm x 80mm, 57mm x 40mm, and others. You can find the specific dimensions listed on each product page.
Shipping and Returns
What are your shipping options?
- We offer standard and expedited shipping options. The available shipping methods will be displayed during the checkout process.
Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please refer to our shipping information page for the list of countries we ship to.
What is your return policy?
- We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the unused items within 15 days for a full refund or exchange. Please see our refund & return policy page
Account and Support
Do I need to create an account to place an order?
- While it’s not mandatory to create an account, we recommend doing so to facilitate easier order tracking and future purchases.
How can I contact your customer support?
- You can reach our customer support team via email at orders@hni.nak.temporary.site or through the contact form on our website. Our team is dedicated to providing prompt assistance.
Can I track my order?
- Yes, once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.